Do I have to accept a replacement good or a free repair instead of cash ?
No.
You are entitled to the return of your money if the goods are faulty, or
not as described, or not fit for their purpose.
You should be entitled to a refund on sale goods as well.
However, some companies may insist on a repair or replacement where you have held onto the goods for an unreasonable period of time before returning them.
Do I need to have a receipt before I can get a refund ?
Security
