Consumer - Standard Terms & Conditions for Sale of Goods (Quotation)

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These standard terms are only suitable for sale of goods from a business to an individual and not from business to business.

The terms should be incorporated on the back of or attached to any quotation given to a customer on behalf of the business where the supply of goods does not depend on the subsequent completion of an order form.

The quotation itself should be signed by a representative on behalf of the business and provide the company / business details.

The actual quotation should contain details of the price, (including deposit, vat and delivery charges) and should include a delivery schedule and specification of any works to be completed. The quotation should also be dated.

These standard terms are not suitable for hire purchase, credit or conditional sales where the Consumer Credit Act 1974 would apply.

Key clauses in this agreement include:

Details of how long the quotation will remain valid.

The amount of notice the customer must give to cancel their order.

When the customer must pay for their order.

Details of guarantees (if any) provided by the business.

When title and risk in the goods pass to the customer.

Complaint details relating to goods damaged on delivery and losses suffered.

When the customer can cancel order due to non-delivery.