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About Us If you have any suggestions or comments please email us at support@compactlaw.co.uk. Our Contact details: CompactLaw Limited Sun House 10 Western Road Tring Hertfordshire HP23 4BB United Kingdom Phone:0845 166 8711 Fax: 0870 744 7533 Email: support@compactlaw.co.uk VAT No. 701648748 Company No. 3247274 Terms & Conditions 1. CompactLaw.co.uk 1.1 These Terms & Conditions govern the use of the CompactLaw Document Centre, (The "Document Centre") and the CompactLaw Employers Pack, (The "Pack") and all other content, information or guides located at www.compactlaw.co.uk & www.employerspack.co.uk and all versions or sections of the Document Centre or Pack that appear on third party sites that have been expressly licenced by CompactLaw Limited, ("CompactLaw"). 1.2 COMPACTLAW, the sunflower logo and LAWRIGHTS are the registered trade marks of CompactLaw and must not be used in any form without the express prior written approval of CompactLaw. 2. Introduction The CompactLaw Document Centre is an online service for purchasing individual legal documents and document packs. The CompactLaw Employers Pack is a software product for generating employment, health & safety and human resources documents for use by employers. 3. Customer Information Customers should always check that the contact information they provide is correct before proceeding to payment. 4. Electronic Product Due to the electronic and personalised nature of the Document Centre and Pack no right of cancellation or refund exists under Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000 once a document or the Pack has been purchased by you. 5. Customer Complaints CompactLaw endeavours to respond to complaints within 5 working days. 6. Copyright & Licence 6.1 The purchase of a product(s) from the Document Centre gives the Customer a licence to use the documents and legal information contained therein for the period of the licence, subject to limitations described in these terms and conditions. 6.2 All the forms and resulting documents are and remain the copyright of CompactLaw. Furthermore the copyright notice and document reference details at the end of each document shall not be removed or altered in anyway by the Customer. 6.3 Customers may not re-sell, re-publish, copy or distribute any CompactLaw document or any part thereof for use by any third party, including another organisation within a group. 6.4 Customers may not share their unique username or password used to access the Pack or updates to the Pack with any third party. 6.5 Customers must notify CompactLaw of any changes to their contact details, including their email address. 6.6 Customers must not use the email address supplied at the time of purchase to forward service announcements or notice of updates sent by CompactLaw regarding the Pack to another email address, whether it is their email address or that of a third party. 6.7 CompactLaw reserves the right to withdraw (without refund) access to the Pack where it is believed that usernames & passwords have been disclosed to a third party. 6.8 If you suspect that your username & password are being used by a third party you should email CompactLaw at support@compactlaw.co.uk immediately. 6.9 CompactLaw will not issue any refunds either in full or part where access to the Pack is withdrawn due to a breach or suspected breach of these Terms & Conditions by the Customer. 7. Liability 7.1 CompactLaw tries to ensure that all documents or information contained within the Document Centre, the Pack or any other part of www.compactlaw.co.uk or www.employerspack.co.uk are accurate and reflect the law at the time of use. 7.2 However, neither CompactLaw, its directors or officers, partners of CompactLaw, or third party sales agents shall be liable for any losses that arise from relying upon the documents or information within either the Document Centre, the Pack or any other part of www.compactlaw.co.uk or www.employerspack.co.uk. Or where the Customer decides to act or not to act based upon the information contained within the Document Centre or Pack. 7.3 Neither the contents of the Document Centre, Pack or any other part of www.compactlaw.co.uk or www.employerspack.co.uk constitute individual legal advice. All of our services should be used in conjunction with proper legal advice where required. 8. Access to www.compactlaw.co.uk & www.employerspack.co.uk 8.1 CompactLaw takes all reasonable steps to ensure that both www.compactlaw.co.uk & www.employerspack.co.uk are available and functioning fully at all times. However, CompactLaw does not accept any responsibility for "down-time" or poor performance of CompactLaw filservers or or where any CompactLaw service is unavailable for any other reason, whether within or outside the direct control of CompactLaw. 8.2 Furthermore CompactLaw reserves the right to bar users or customers from access to either www.compactlaw.co.uk or www.employerspack.co.uk and any services contained within where a user or customer commits or seeks to commit fraud, attempts to disrupt in any way the services offered on either www.compactlaw.co.uk or www.employerspack.co.uk. 9. Alteration of Terms & Conditions 9.1 CompactLaw is free to alter or revise both www.compactlaw.co.uk & www.employerspack.co.uk at any time and without the requirement to notify users. 9.2 However, CompactLaw will take all reasonable steps to inform Customers of changes to the Pack via the original email address supplied by the Customer at the time of purchase of the Pack. 10. Acceptance Your use of www.compactlaw.co.uk & www.employerspack.co.uk and any service contained within constitutes acceptance of these Terms & Conditions. 11. Entire Terms & Conditions These Terms & Conditions set out the entire agreement and understanding between you and CompactLaw. 12. Severability The foregoing paragraphs, sub-paragraphs and clauses of these Terms & Conditions shall be read and construed independently of each other. Should any part of this agreement or its paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses. 13. Waiver by CompactLaw Failure by either CompactLaw to enforce any accrued rights under these Terms & Conditions is not to be taken as or deemed to be a waiver of those rights unless CompactLaw acknowledges the waiver in writing. 14. Jurisdiction 14.1 The sites www.compactlaw.co.uk & www.employerspack.co.uk are intended for the jurisdiction of England & Wales and as such should not be specifically used or relied upon for any other jurisdiction. CompactLaw does not accept responsibility for any such use. 14.2 These Terms & Conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts. Reaching Us If you need to reach us, please email us on support@compactlaw.co.uk, alternatively, you can call on 0845 166 8711 or write to us at Sun House 10 Western Road Tring Hertfordshire HP23 4BB United Kingdom

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